Refund policy
At Knotiffied, every crochet product is handmade with care and attention to detail. Due to the handmade nature of our products, we maintain a strict No Return, No Exchange, and No Refund Policy.
Returns & Exchanges
We do not accept returns or exchanges for any products once an order has been placed and delivered.
Refunds
Refunds will not be provided for:
- Change of mind
- Incorrect product selection by the customer
- Minor variations in color, size, or appearance due to the handmade nature of crochet products
- Delays caused by shipping carriers
Damaged or Incorrect Orders
If you receive a damaged item or the wrong product, please contact us within 48 hours of delivery with:
- Your order number
- Clear photos of the product and packaging
We will review the issue and, if approved, provide an appropriate resolution.
Handmade Product Disclaimer
As all products are handcrafted, slight variations in color, size, pattern, or finish may occur. These variations are not considered defects and make each piece unique.
Contact Us
For any questions regarding your order, please contact us at:
Email: fairysoni20@gmail.com
Instagram: @knotiffied_01
By placing an order with Knotiffied, you acknowledge and agree to this Return & Refund Policy.